Reminding Her
Emily chose to remain calm throughout Tanya’s outburst, and she reminded Tanya that she and her husband had spoken to the previous landlord about the play set and he had given them permission to remove it. Tanya’s reaction was an absolute shock to them.
Consideration
While children could play on Emily and her husband’s bit of the land, they were still the ones who had the right to decide what can be done with it. After the incident, Emily chose to remain civil, but Tanya made things much more difficult.