Situation Escalating
The exchange continued to get more and more heated until the cabin crew brought security personnel in order to have Harriet physically removed for the airplane. Harriet couldn’t fathom what was going on. She couldn’t accept the fact that she wouldn’t get a refund for the $200 flight, and have to spend even more money on another night of accommodation.
Situation Escalating
The Police Got Involved
To make matters worse, Harriet saw that the police were now being involved. The flight crew had called and told them that Harriet was exhibiting disruptive behavior. In an interview about the ordeal, Harriet shared that at the point she “just burst out crying.”
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The Police Got Involved
