In Her Words
Andrea shared her story: “Last week I was denied boarding onto my flight out of Denver by a male United gate agent,’ she wrote. ‘At first I thought it was because I had a ripped ticket, but I later learned that it was because of what I was wearing.”
Initial Confusion
“‘I didn’t get a reason at first, and then there was a little bit of shuffling going on with the other employees,” Andrea continued. It seems very unfair and unnecessary to embarrass a customer and then leave them in the dark. Eventually, she was finally given a reason.