Her Reasoning
Why did Andrea decided to turn down the voucher? She explained: “I’m completely humiliated, embarrassed, confused. I feel like all eyes are on me. Two hundred dollars doesn’t even compare to the humiliation that I faced. If another female has to face this, I’d rather get the word out and maybe they’ll choose a different airline.”
Her Reasoning
What Did The Airline Say?
While speaking with CBS4, a United Airline representative indicated that they were trying to speak with Andrea directly. The statement read: “At United, our goal is for our customers to feel welcome and have a comfortable journey. We are reaching out to our customer to better understand what happened.”
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What Did The Airline Say?
